常問問題

Fill out the order form
We will respond to your enquiry as soon as possible
After confirming the menu and chef, you may choose your dishes menu and arrange payment.

Usually, we use tableware that is already available at the client’s house. The kitchen must be equipped with at least two stoves (gas and electric stoves are both acceptable). The kitchen should also be equipped with basic kitchen utensils such as pots, pans and knives. We will also require basic ingredients and seasonings such as rice, oil, salt and sugar. If your order has been confirmed, it is best to provide us pictures of your kitchen and tools to ensure we have everything as required.

Yes, it is usually possible. However, guests should first confirm what their chosen menu is, the number of people dining, and provide us with pictures of the cooking equipment available in the clubhouse.

General needs of the clubhouse:

Around three or more electric stoves. Portable induction cooktops may also be used if there are not enough regular electric stoves.
Basic kitchen utensils such as pots, pans, knives, chopping boards etc. It should be noted that these utensils must be compatible with electric stoves.
Basic seasonings such as oil, salt, sugar, soy sauce, oyster sauce etc.

It is hard to say as each chef has their own schedule. However, we recommend bookings to be made at least one week prior.

We recommend each adult to be considered as one guest to ensure that food portions are sufficient. As for children, we suggest every two children be counted as one guest. Rest assured, we will adjust the menu size and dishes according to how many guests there are.

You may select your dishes when arranging payment. The ingredients we use are freshly sourced from local wet markets on the same day you eat your meal. Seasonal ingredients can be substituted, and minor adjustments can be made based on customer preferences.

Dishwashing is not included, the fee includes all ingredients, cooking services etc. The chef will simply clean and restore the kitchen after cooking. For other services such as waitering or dishwashing, please enquire with us for further details.

After receiving our order confirmation message, payment will need to be made immediately. Orders are only confirmed once payment is received.

Generally, payment must be made in full for orders made 10 days in advance. For orders made beyond 10 days in advance, you may pay a deposit of HKD1000, and the full balance should be paid a few days before the service.

Please provide us with pictures of your kitchen equipment including: two or more stoves, stock pots, stew pots, pans, chopping board, knives etc.

The chef usually arrives about 2.5 hours before the meal, but it still depends on the dishes to be cook on that day. After cooking, chef will do a simple clean-up of the kitchen and utensils before leaving, allowing guests to enjoy the meal.

Yes, normally dinner time can be set at 7-7.30pm in the evening. We hope that customers can be punctual as delaying the dining time will affect the taste and quality of the food, and there may be additional charges for the chef. Please do understand!

No. The chef will serve the first dish promptly during dinner time, and will continue to cook and serve subsequent dishes until the full menu is complete.

Guests may opt for the chef to serve the dishes all at once. However, the chef will not follow the process of waiting for guests to finish one dish before serving the next. Additionally, dishwashing services are not included.

No, in order to protect the privacy of the guests, the chef will not contact customer directly. The chef will provide the cooking service at the appointed date and time.

No. We do not use customers’ contact information for purposes beyond completing their order, and hope that guests can mutually respect the privacy of our chefs as well.

Door-to-door cooking is a project which was initially, but no longer, subsidised by the Social Innovation Fund from the Hong Kong government. This project promotes and trains homecooks who are talented with brilliant culinary skills. Through the services we provide, homecooks are able to utilise and share their cooking skills, all the while earning additional income!

Yes, the increase or decrease in the number of diners must be notified 2 days before the order date, no refund will be given if notice given less than 2 days. Those who increase the number of diners can make up the difference accordingly before the order day.

In case of bad weather (typhoon signal No. 8 or above and black rainstorm warning), the chef can continue to work only with the agreement of both parties. If one of the parties decides to cancel, the dinner will be cancelled. In cases where the chef has already prepared ingredients, the client may need to pay a small fee and reschedule the service to a new date within three months.

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